At FlyExpert.com, we act as an intermediary between you and the airlines to facilitate your travel arrangements. Once your booking is confirmed, the airline assumes responsibility for the transportation and associated services. Below are the key limitations of liability in relation to airline services:

1. Flight Delays, Cancellations, and Schedule Changes

Responsibility for flight delays, cancellations, and schedule changes lies with the airline operating the flight. In the event of such disruptions, the airline’s policies regarding compensation, rebooking, or alternative arrangements will apply. FlyExpert.com is not liable for any financial loss, inconvenience, or disruption caused by such events. For assistance, passengers should contact the airline directly, as compensation and remedies are subject to airline policies and applicable regulations like the Montreal Convention or EC 261/2004.

2. Baggage Liability

Airlines are solely responsible for handling baggage, including any incidents of loss, delay, or damage. Compensation for lost or damaged baggage is governed by the airline’s terms and applicable international agreements such as the Montreal Convention. FlyExpert.com cannot accept responsibility for baggage claims but can assist in guiding passengers through the airline’s claim process.

3. Denied Boarding and Overbooking

If a passenger is denied boarding due to overbooking, the airline is required to follow its internal policies and applicable regulations. Compensation, rebooking, or other remedies are the responsibility of the airline. FlyExpert.com is not responsible for losses arising from denied boarding situations but can assist in communication with the airline.

4. In-Flight Incidents

Any in-flight incidents, including medical emergencies, fall under the airline’s liability. The airline will handle such situations according to their policies and relevant international regulations. FlyExpert.com is not liable for any issues that occur during the flight.

5. Ticket Refunds, Changes, and Cancellations

All requests for ticket refunds, changes, or cancellations are subject to the specific terms and conditions set by the airline and our platform. Passengers should refer to our Terms and Conditions for further information on the applicable policies when booking through our platform.